Remote control via VNC

For the programs toolstar®testLX and toolstar®shredderLX remote control via VNC is possible. You can establish a connection to the devices via VNC and then receive the full Control via toolstar®testLX or toolstar®shredderLX. An automatic reverse connection can also be set up. This allows you to bypass possible firewall restrictions for your customers.

Direct connection

For a direct connection, enter the IP address and port of the target system on any VNC client on your PC (Windows, Mac or Linux). If the target system is located directly in your network, the connection should work immediately. If the target system is on a different network and you need to connect over the Internet first, your request will almost certainly be blocked by default by your target's firewall or router.

The VNC client we recommend for Windows is UltraVNC. This also has a built-in file transfer, which is carried out by toolstar®testLX and toolstar®shredderLX is supported. This allows you to transfer possible protocols or deletion certificates to your Windows PC over the network. Other possible clients would be, for example, RealVNC, or TightVNC.

Reverse connection

With the reverse connection, the target system connects itself to your system. To do this, you must set your firewall or router so that all connections on port X (standard: 5950) are forwarded to a specific IP. The advantage of this connection is that you do not have any problems with your customers' firewall or router because initial outgoing connections are usually less critical than incoming connections.

As soon as a device with toolstar®testLX or toolstar®shredderLX has been booted, the system connects to your network with the specified IP address via port X (standard: 5950). If you use UltraVNC you can activate an automatic list mode. If this is activated, the program runs in the background and pops up as soon as a connection is received.

Information about the listen mode can be found here. Basically, you start the program via the command line with the parameter -listen 5950. A small symbol then appears at the bottom right in the taskbar and confirms the list mode.

Setting options

  • Activate VNC server
    Activate the VNC server here for a possible direct or reverse connection.
  • Mode
    This option offers the following options:
    – View only, no password
    – View only, password required
    – Control, no password
    – Control, Password required (standard)
    – Viewing without, controlling with password
    – Different passwords for viewing and controlling
  • Password for viewing
    Set a password for viewing here. By default, none is set.
  • Password for control
    Set a password for control here. By default this is poiuzt.
  • Establish automatic reverse connection
    Target: Where should the program connect to?
    Port: On which port should the connection be established become? Default: 5950
    In case of error/abort, try to establish the connection again
  • Allow file transfer
    Allows file transfer over the connection if your VNC client supports it.
  • Ask user for name when starting
    After starting the program, the customer or user is automatically asked for their name and the name of the company. This will be displayed on the monitor during remote maintenance.

Direct connection settings

You don't need to set anything special for a direct connection. Simply activate the VNC server in toolstar®testLX or toolstar®shredderLX in the settings or at the top right with the icon. You will be shown the IP address and can connect to this device via the standard port 5950. Then enter the control password (if you have not set one, the default password is poiuzt).

Now you should see the image from toolstar®testLX or toolstar®shredderLX can be seen in your VNC viewer and can control the program.

Automatic reverse connection settings

For the automatic reverse connection, you must activate the VNC server and the Establish automatic reverse connection option. In addition, enter an IP address (your static IP address or DynDNS, for example) and the port (if you want to change it). Then toolstar®testLX or toolstar®shredderLX will try to establish a connection with you.

Possible application scenarios

  • Remote testing of devices with toolstar®testLX
  • Remotely delete devices with toolstar®shredderLX

It's best to combine remote testing and deletion with the license password function to get your license password To protect licenses from unwanted use.

Cookie-Einwilligung mit Real Cookie Banner