CaseStudy Refurbisher: EURATECH GmbH

toolstar®testLX mit toolstar®shredderLX

CaseStudy_EURATECH-toolhouse-2017 

 

The challenge

Used PCs, servers and notebooks must be audited, tested and securely deleted. All system information, test results and deletion certificates should be transferred centrally to a database for further processing. The essential boundary conditions are a fully automated process, network-controlled and highly parallel processes. However, the central aspect remains the deletion of the data.

The implementation

EURATECH has been using toolhouse software products since 2005. IT products from notebooks to servers are tested with toolstar®testLX. The advantages of use are demonstrated by the integrated deletion tool toolstar®shredder. All specifications regarding the level of detail of the system information, the duration and intensity of the tests, the deletion procedure and the logging are determined via the long-term test settings of toolstar®testLX with Shredder. At the same time, LAN/PXE boots the devices and toolstar®testLX with Shredder automatically begins the audit. Then tests and data deletion take place. The results are then saved via network control and imported into the database system. Each test and deletion result is assigned to the corresponding device via the asset or serial number contained in the file name and report and can be accessed at any time.

“toolstar® is our central tool for qualification and data deletion”
Thomas Hofer, Managing Director EURATECH

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CaseStudy Hersteller: Aquado AG

toolstar®testLX in der Ausgangskontrolle und RMA

The challenge and implementation

The main focus of the business activity is the production of server, notebook and PC systems under the quality brand Aquado®... The entire manufacturing process is highly automated, so it is important that the tool used can be perfectly integrated into this process... Aquado has been relying on toolhouse products since 2002 to minimize sources of error and maximize production and efficiency.

The result

Since using the toolstar® software, there has been a dramatic reduction in RMAs, which in turn leads to optimal customer satisfaction. The systems are only sent to dealers after completed and successful tests with toolstar®. The corresponding results are recorded and the associated protocol is archived and also enclosed with the delivery. This ensures that the specialist dealer only receives functioning and tested systems. A still important advantage that speaks in favor of using toolstar® is the time saved in the factory thanks to the fully automated processes. The components of the built-to-order systems are automatically recognized and tested by toolstar®. Therefore, an enormous amount of time is saved in production and there is no need to reconfigure the test software. By saving time and minimizing RMA, production costs are reduced many times over. This also accounts for the increase in throughput and the acceleration of processes. Since 2002, a remarkable 300,000 systems have been tested with toolstar®.

“We have been testing with toolstar® for 15 years, that says it all…” 

Frank Rühlicke, board member of Aquado

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User report NT4ADMINS

toolstar®testLX on the test bench (with VNC module)

Conclusion
Compared to individual freeware solutions, toolstar®testLX impresses with its efficiency. After a short training period and the creation of a few templates, the corresponding test parameters are defined in a very short time, and a long-term test is usually started after just a few minutes.

The software also impresses with its remote maintenance functions; after all, many devices can be managed from a central location and administrators do not have to move from device to device in the workshop.

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User report Geodis-Logistics

Geodis is an internationally oriented logistics service provider based in Paris.

Right tools
toolstar®testOS is an application that works self-booting with its own operating system. This means that all hardware components in a computer can be tested directly and precisely at the lowest level. While toolstar®test OS is now used at all test stations and ensures quick and reliable error analysis with precise processes. This saves valuable time, allowing Geodis to optimize and expand service capacities without major investments. toolstar®testOS works with predefined scripts or individually adapted ones and allows technicians to increase the throughput of tested PCs. toolstar®testOS creates a clearly identifiable log for all tested PCs or notebooks, which contains both system information and test reports.

The result
toolhouse updates the test software at regular intervals and also makes individual adjustments upon request. This ensures that the latest components are also tested and the test processes are regularly optimized. By using toolstar®test OS, Geodis achieves a time saving of 15% per workstation and increases work performance accordingly.

In numbers this means: calculated over an eight-hour day, using toolstar®testOS saves 72 minutes of time per workstation.

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User report Expert BeningAnswers

toolstar®testLX and toolstar®shredderLX

PC exam in front of critical eyes
Expert Bening's electronics stores demonstrate how tightly calculated prices and additional customer service can be combined in everyday business.

Lots of plus points
For Stefan Kanthak, technical manager and PC technician at the Expert-Bening store in Aurich, the advantages of software-supported diagnostics lie primarily in the time savings: "In the past, the careful examination of all components took at least an hour, but today it is done on the computers as First, the diagnostic software is started, which can specifically check suspicious components or check all installed hardware for errors in just under ten minutes.

In addition to the speed, the quality of error diagnosis also increases. »Since the use of toolstar®testOS, incorrect diagnoses have become practically impossible . toolstar® is also extremely helpful for combination errors with several components. Even if the error would normally only occur during continuous operation, the software sounds an alarm immediately.«

Positive conclusion
Expert Bening benefits from investing in additional services. As a competent provider, you can open up additional customer groups. The use of software-supported error diagnosis relieves technicians, shortens throughput times and increases the quality of error diagnosis. This reduces costs and increases sales at the same time.

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User report NT4ADMINS

Hardware analysis with the Professional Kit from toolhouse

Conclusion
With the appropriate tools and tools, a hardware analysis can usually be started within a few minutes; not only beginners but also experienced system administrators benefit from the toolhouse products. Both test runs within Windows operating systems and diagnostics via the bootable USB stick make everyday IT repair work easier for the administrator. A well-founded system analysis is often the best way to plan further repair steps.

All in all, with this toolbox, the manufacturer toolhouse provides system administrators with a range of functions that leaves almost nothing to be desired.

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Munich Airport user report

Less downtime thanks to professional PC diagnostic tools, avoid IT problems in advance and quickly “treat” them in an emergency.

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User report it administrator

Long-term test on bits and bytes, toolstar®testWIN

Conclusion
toolstar®testWIN impresses with its comprehensive and carefully compiled options for determining a lot of system information, offers comprehensive testing options and the changing of various setting parameters. The individually configurable endurance tests are definitely a valuable aid in uncovering sporadic errors.

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