- Hardware diagnostic software for PC, server, notebook, tablet, IPC and much more.
- Test for all important hardware components
- Completely customizable to your requirements
- Automation scripts for efficient work
- Protocols for you and your customers
- Optional inklusive toolstar®shredderWIN for audit-proof sanitization of hard drives
- Ongoing updates ensure compatibility now and in the future
- Free support via telephone and email
Who needs hardware testing software
toolstar®testWIN is the perfect software for all PC service technicians, IT service providers, system houses, manufacturers and remarketing companies. The hardware testing software can be used to optimize the service, find errors outside of Windows quickly and verifiably, recondition used devices and much more. toolstar®testWIN demonstrably saves time in service, remarketing of used devices and in the production of PCs, servers and notebooks.
DO YOU HAVE QUESTIONS ABOUT THE PRODUCT?
Your advantages with toolstar®testWIN
Individually customizable
toolstar®testWIN can be specifically adapted to your needs. Individual fields such as customer number, order number or ticket number in the logs, export as XML, JSON, text and PDF, company logos in all documents, your own automation scripts and much more.
Detailed system overviews
You can choose from 4 system overviews with different details. 2 of these system overviews can be completely designed and customized by yourself.
Save time with automation scripts
We have installed 4 ready-made sample scripts for you to customize. An automation script is a collection of hardware diagnostics, protocols, and settings that can be saved and then run over and over again.
Logs: Your proof of service
With the protocols (as TXT, HTML, PDF, JSON and XML) you can provide evidence of the service you have provided and document any hardware problems that may have occurred and the complete hardware configuration in a simple and understandable way for your customers. This saves discussions and makes it easier to sell new devices and spare parts.
Warranty Reversal
With the detailed test reports from toolstar®testWIN you can reverse the warranty and outsource the burden of proof to the customer. Regardless of whether you still give the guarantee or not. Your point of view in conversations improves enormously.
One product - countless possible uses
In service
The all-round PC service also includes the hardware. Unfortunately, hardware errors are difficult to distinguish from software errors and are very time-consuming to find. Documentation and proof for the customer also takes time and effort and is not easily possible. With toolstar®testWIN you can find hardware errors in just a few minutes and get a clear distinction between them and software problems. All of this fully automated and documented. You have proof and your customer can see the problem at a glance. This creates trust, saves discussions and you reverse the warranty.
In remarketing
In remarketing you live from used devices, which unfortunately don't always work 100% or perhaps need an upgrade from HDD to SSD. With toolstar®testWIN the troubleshooting and inventory of devices can be fully automated. Your employee needs a maximum of 3 minutes net working time to completely inventory, test and grade the device. Many of our customers have toolstar®testWIN and also toolstar ®shredderWIN are already optimally integrated into your processes and not only use the software for pure testing but also parse the output straight into the database so that the sales team receives a suitable overview of the equipment and condition. And all of this is fully automated.
In production
New hardware components are usually used in production, and they rarely have a defect. Here, toolstar®testWIN can support you with the exit inspection. Short tests determine the configuration and output an error if, for example, too few hard drives were found. This way you can immediately check whether all hardware components have been connected correctly. With the detailed and completely customizable system overviews, you always know exactly which device was shipped to which customer with which serial number and which hardware equipment. Configure once and then use it fully automatically! This saves complaints and working time.
Tests for all important Hardware components and functions
Processor/CPU
CPU core (registers, stack manipulation, addressing modes, flags, integer arithmetic, BCD operations, bit operations, flow control, string operations, processor I/O, exceptions) FPU (load and store, instruction set, rounds and Truncation, Exceptions), MMX Unit, 3DNow! and SSE unit (Data Transfers, Packed Arithmetic, Packed Comparisons, Data Conversion, Logical Operations, Shift Operations), Stress Test and High Load Test
Hardware monitoring / sensors
System temperature, fan speed, voltages, performance indicators
(if supported by the mainboard and the necessary sensors are installed and connected)
Interfaces/Connections
USB host controller, specifications, manufacturer, name and status. USB device overview and details, controller test. Serial and parallel ports, suitable test plugs are optional. (Internal loop back test, handshake test, send/receive test, controller test, status port test)
Drives (HDD, SSD, NVMe, USB, etc.)
Read test, write test (non-destructive), mechanical test, show sectors, controller test, CD-ROM, DVD, BlueRayZIP, LS120, USB drive
Windows
Version and configuration, installed updates, environment variables, swap files, installation and registration, system names and much more.
Printer
Audit all physical and virtual printers installed locally and on the network.
Mainboard
Board and BIOS information (manufacturer, UEFI Windows license key, BIOS date, chipset, socket and much more) PCI device list, details and tests (direct bus scan, BIOS: device search, 16-bit functions, 32 bit functions, 64 bit functions), plug and play, hardware interrupts, DMA and CMOS RAM/real time clock tests (read, write, battery status, checksum, diagnostic status, clock ticking, alarm)
Random Access Memory / RAM
CPU cache test, display of possible memory areas, SPD-EEPROM information, tests: random pattern, checkerboard pattern, Windows mode, complementary bits, left and right bits, large complements, distributed accesses
GPU / 3D
Test image, grid image, primary colors, grayscale, color levels, video memory test, VGA split screen, visible memory test, 3D rendering, OpenCL computing stress test, OpenCL benchmark test. All graphic images can be used as interactive tests in endurance tests. Ideal for monitor testing.
Input devices / HID
Tests for keyboard and mouse, touchscreens, pens, and other input options supported on Windows
Apps
Active processes and services, detailed information per service, installed software - all in one point, can be stored centrally
Windows Event-Log
Listing of all log files including automatic evaluation in the long-term test
Have we convinced you?
Add toolstar®testWIN to your shopping cart
Add to cartIntegrate system information and test reports into your processes
JSON documents
With the output in the well-known JSON format, it is easy to parse the system information and test reports into your own systems. You can use Zapier, for example.
XML documents
In addition to the JSON output, you can also have the information output as XML and stream it into your XML API and evaluate it there.
eBay item creation
Refurbishment customers use the output to create items using the Ebay API. This automatically creates an item for sale from every tested and deleted device and your customers immediately have the opportunity to order the item online.
Dynamics-CRM
Customers use the output as XML, among other things, to stream the information from toolstar®testWIN into Dynamics CRM from Microsoft®. This information is then used to create data sets for the devices, which are then used in sales.
Ticket-System-Integration
In PC service, the e-mail function in the program is often used to automatically attach protocols to existing tickets or to create completely new processes. This ensures that all protocols are saved and after testing and/or deleting the device, it can continue to be managed in the technician's usual interface.
